Legal

Pro Guitar Sweden AB - PRIVACY POLICY

(United States), February 12, 2024

This Privacy Policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (“PII”) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website/websites, mobile applications (collectively, the “Service”). If you do not agree with the terms of this Privacy Policy, do not access or use our Services (defined below), our Website or any of other products.

What personal information do we collect from the people that we provide current or future services, including Songally and Proguitar (together, the “Services”), interact with, or visit our Website?

When ordering or registering, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other personal details to help you with your experience.

When do we collect information?

We may process your PII to be able to administer and complete your purchase of our Services (if applicable) irrespective if you have a member account with us. In general, we may process similar PII when you purchase a Service (e.g., through a one-off payment) and when you are creating a member account with us. The type of personal data that we process may vary depending on the situation and what type of Service you are purchasing, as well as your location.

How do we use your PII?

We may use the PII we collect from you when you register, make a purchase, use our Services, respond to a marketing communication, surf the Website, or use certain other site features in the following ways:

To personalize user's experience.
To improve our products and Services in order to better serve you.
To administer another site feature.

How do we protect visitor information?

Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your PII. Any Credit Card transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved Services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Understand and save user's preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies off, some features will be disabled. It will turn off some of the features that make your site experience more efficient and some of our Services may not function properly.

Third Party Disclosure:

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice and the ability to opt-out. This does not include website hosting partners and other parties who assist us in operating our Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We may share your PII with our employees so they can perform their jobs and service your needs. We authorize their access on a need-to-know basis, or for one of the other reasons listed in this Privacy Policy.

Third party links:

We also link to third party service providers whose services are integrated with our Services through API, such as YouTube, Spotify and similar. Without the connection to third party services, you might not be able to get the full experience of our Services. Such third-party service providers may also process your personal data and you should review their respective privacy policies.

COPPA (Children Online Privacy Protection Act):

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Security:

We use sophisticated encryption and authentication tools to protect the security of your PII that you share with us. Unfortunately, however, much like offline transactions, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take every precaution to protect your PII, we cannot guarantee or warrant the security of any information you transmit to or from our Services, and you do so at your own risk. Rest assured, once we receive your transmission, we will do our best to protect its security on our systems. Remember to close your browser window when you have finished your visit to our Website. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or hotel.

Notice to California Residents:

If you are a resident of California, you may have certain rights in relation to your personal information pursuant to the California Consumer Privacy Act (CCPA). To the extent applicable, your rights include:

You may request to learn the categories and specific pieces of personal information that we have collected about you;

You may request that we correct or update the personal information we have collected about you;

You may request that we delete certain personal information that we have collected about you;

You may request a list of those to whom we have disclosed your personal information;

You may opt out of disclosures of your personal information to third parties under certain circumstances; and

Not be discriminated against as a result of exercising any of the aforementioned rights.

For all California residents, any such inquiries shall be responded to within forty-five (45) days and at no cost to you. We must verify your identity with respect to such inquiries. Depending on the nature of the PII at issue, we may require additional measures or information from you as part of that verification. You (or a person registered with the California Secretary of State you have authorized to act on your behalf) may make up to two such inquiries within a twelve-month period.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or permitting the requested changes or modifications to be made. Unfortunately, we cannot always ensure that such changes or modifications will be reflected in all iterations of your information as previously stored.

We make good faith efforts to provide you with access to your PII and the ability to correct the information if it is inaccurate. We may decline to process requests that we believe in good faith are unreasonable or unduly burdensome (such as requests that are repetitive, require disproportionate technical effort, jeopardize the privacy of others, or would be impractical to satisfy).

When you request that your PII be deleted, we will do so consistent with any applicable legal requirements.

To exercise any of these rights, you or your authorized agent can contact us by email at contact@songally.com.

California Do Not Track Disclosures:

Do Not Track (DNT) is a privacy option that a user can set in certain web browsers. When a user turns on the Do Not Track signal, the browser will send a message to websites requesting them not to track the user. As of the effective date indicated above, we do not respond to Do Not Track browser settings or signals. Note, whether or not you have turned on the Do Not Track signal, we may deploy cookies and other technologies on our websites and those of our customers to collect information about you and your internet activity as provided elsewhere in this privacy policy. We have no control over third parties’ use of or tracking collecting personally identifiable information even if such third parties are accessed through our website.

Notice to Colorado Residents:

For Colorado residents, this section describes the rights you may have under Colorado law to the extent applicable. These disclosures are intended to supplement this Privacy Policy with information required by Colorado law.

Under the Colorado Privacy Act, residents of Colorado are provided with certain rights regarding their personal information, such as:

The right to access a copy of the specific pieces of personal information that we have collected about you;

When you exercise your right to access, the right to receive your personal information in a portable and, to the extent technically feasible, readily usable format;

The right to request that we correct inaccurate personal information that we hold about you, taking into account the nature of the personal information and the purposes of the processing of the personal information;

The right to request that we delete or anonymize your personal information, with certain exceptions; and

The right to opt-out of targeted advertising and the sale of your personal information. Please note we do not process your personal information for the purposes of targeted advertising.

To submit a request to access (including a request to obtain personal information in a portable format), correct, or delete your personal information as a consumer or as an authorized agent, please contact us as set out in the Contact Us section. We must verify your identity with respect to such requests. Depending on the nature of the personal information at issue, we may require additional measures or information from you as part of that verification. To use an authorized agent to make a request on your behalf, we may need the authorized agent to provide proof that you gave the authorized agent permission to submit the request on your behalf. If we deny your request, you may appeal your request within thirty (30) days from when your request was denied by contacting us as set out in the Contact Us section.

We do not knowingly sell the personal information of consumers under 18 years of age.

Connecticut Privacy Rights:

For Connecticut residents, this section describes the rights you may have under Connecticut law to the extent applicable. These disclosures are intended to supplement this Privacy Policy with information required by Connecticut law.

Under the Connecticut Data Privacy Act, residents of Connecticut are provided with certain rights regarding their personal information, such as:

The right to confirm whether we process personal information about you and to access a copy of the specific pieces of personal information that we have collected about you;

When you exercise your right to access, the right to receive your personal information in a portable and, to the extent technically feasible, readily usable format;

The right to request that we delete or anonymize your personal information, with certain exceptions; and

The right to opt-out of targeted advertising and the sale of your personal information. Please note we do not process your personal data for the purposes of targeted advertising.

We do not knowingly sell the personal information of consumers under 18 years of age.

Utah Privacy Rights

For Utah residents, this section describes the rights you may have under Utah law as of December 31, 2023 to the extent applicable. These disclosures are intended to supplement this Privacy Policy with information required by Utah law.

Under the Utah Consumer Privacy Act, residents of Utah are provided with certain rights regarding their personal information, such as:

The right to confirm whether we process personal information about you and to access a copy of the specific pieces of personal information that we have collected, used, and/or disclosed;

When you exercise your right to access, the right to receive your personal information in a portable and, to the extent technically feasible, readily usable format;

The right to request that we delete or anonymize your personal information, with certain exceptions; and

The right to opt-out of targeted advertising and the sale of your personal information. Please note we do not process your personal data for the purposes of targeted advertising.

We do not knowingly sell the Personal Information of consumers under 18 years of age.

Virginia Privacy Rights:

For Virginia residents, this section describes the rights you may have under Virginia law to the extent applicable. These disclosures are intended to supplement this Privacy Policy with information required by Virginia law.

Under the Virginia Consumer Data Protection Act, residents of Virginia are provided with certain rights regarding their personal information, such as:

The right to confirm whether we process personal information about you and to access a copy of the specific pieces of personal information that we have collected about you;

When you exercise your right to access, the right to receive your personal information in a portable and, to the extent technically feasible, readily usable format;

The right to request that we delete or anonymize your personal information, with certain exceptions; and

The right to opt-out of targeted advertising and the sale of your personal information. Please note we do not process your personal data for the purposes of targeted advertising.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

You can provide your preference by contacting us.

General Contact

If there are any questions regarding this privacy policy you may contact us on at contact@songally.com or https://songally.com/contact

Changes to this Privacy Policy

We may change this Privacy Policy from time to time in its discretion. Privacy Policy changes will be posted on the Website(s) and become effective as of the time of change.